VEHA delegation attended APAC Housekeepers’ Summit 2026 in Thailand to update knowledge on professional laundry solutions, sustainable operating technologies, and strengthen connections with the regional Housekeeping community.
APAC Housekeepers’ Summit 2026
At the invitation of USA Laundry and Electrolux Professional Group, representatives of the Vietnam Executive Housekeepers Association – VEHA, led by Mr. Nguyen Quang – Chairman of VEHA, attended the APAC Housekeepers’ Summit 2026 held at Dusit Thani Resort Pattaya, Thailand.
This was an important professional event for Housekeeping and Laundry managers, as well as representatives of hotels and resorts in the Asia-Pacific region. The program aimed to update participants on new trends in operations management, professional laundry technology, sustainable development, and improving operational efficiency in the hospitality industry.
Delegates attending the program listened to the presentation on sustainable laundry solutions by Electrolux Professional.
Updating Sustainable Laundry Trends and Operational Efficiency
During the program, delegates were introduced to Electrolux Professional Range of Sustainable Laundry Solutions – professional laundry solutions designed to improve operational efficiency, reduce costs and support sustainable development.
The program focused on practical topics, including how the selection of industrial laundry machines and the organization of the operations team can influence profitability, operating costs and guest satisfaction; the role of laundry operations in supporting hotels’ sustainable growth objectives; and reducing complaint ratios related to linen, uniforms and service experience.
Experts presented on operational efficiency and development trends in the hospitality industry.
These topics are especially relevant as hotels increasingly focus on optimizing costs, saving energy, reducing water and chemical consumption, extending linen life cycles and improving accommodation service quality.
VEHA Representative Joins Professional Panel Discussion
Within the framework of the program, Mr. Nguyen Quang – Chairman of VEHA joined a panel discussion with experts and Housekeeping representatives from the region.
The panel provided an opportunity for delegates to discuss changes in modern Housekeeping and Laundry operations, particularly the growing trends of technology adoption, mechanization, cost control, productivity improvement, sustainable development and the increasingly important role of Housekeeping teams in creating guest experiences.
Mr. Nguyen Quang joined the panel discussion with regional Housekeeping experts.
The participation of VEHA representatives helped strengthen international connections, facilitate learning from regional experience, and update new solutions that can be shared with the Housekeeping community in Vietnam in the coming period.
Visit to the Electrolux Professional Plant
A key highlight of the program was the visit to the Electrolux Professional Plant in Rayong, Thailand. Delegates had the opportunity to experience the production process firsthand and learn about product lines, technologies and new solutions in the professional laundry sector.
Delegates visited the Electrolux Professional Plant.
The plant visit was combined with in-depth training sessions, including product introductions, technologies, connected product ecosystems, digital services and smart operating solutions for industrial laundry operations.
Introduction to Electrolux Professional’s connected product ecosystem and digital services.
Practical Experience with Professional Wet-Cleaning Technology
In particular, delegates experienced the Lagoon Live Washing Session, where they directly observed linen treatment processes and advanced Wet Cleaning technology – an alternative to traditional dry cleaning that is environmentally friendly, supports sustainable development, and helps improve operational efficiency in hotels.
Experiencing Real-World Hotel Laundry Operations
In addition to the conference and plant visit, the delegation also explored real-world hotel laundry operations at selected hotels, including Oakwood Pattaya Resort and Novotel Bangkok.
This activity gave managers a practical perspective on how to organize laundry areas, select equipment, arrange workflows, control quality, manage productivity and maintain service standards in active hotel operations.
Strengthening International Connections and Sharing Value with VEHA Members
APAC Housekeepers’ Summit 2026 was an opportunity for VEHA to expand professional exchanges with Housekeeping and Laundry managers, operations experts and technology partners in the region. The knowledge and experience gained from the program will be a useful reference for VEHA’s upcoming training programs, seminars and professional sharing activities.
VEHA considers updating international trends, strengthening cooperation with reputable partners and sharing practical knowledge with members as important tasks in enhancing the capacity of Vietnam’s Housekeeping management community.
VEHA representative received the certificate of participation.
Through the program, VEHA continued to affirm its role in connecting the Vietnamese Housekeeping community with the region and the world, contributing to improving the image, position and professional capacity of Housekeeping in Vietnam’s hospitality industry.
Delegates attending APAC Housekeepers’ Summit 2026
VEHA sincerely thanks USA Laundry and Electrolux Professional Group for inviting VEHA representatives to attend APAC Housekeepers’ Summit 2026 and for creating this valuable opportunity for VEHA to exchange, learn and update new solutions in professional laundry, operational efficiency and sustainable development.